People turn to third party warranty processors when:
✔ The manufacturer is slow or unresponsive
✔ Local shops refuse warranty work
✔ The customer doesn’t understand the warranty process
✔ They want someone to “handle everything”
✔ They want faster turnaround than the brand provides
✔ They want a "go-to warranty service center" for brands that sell nationwide without local service partners or “missing service departments”

We are a "take care of it for you” intermediary service that solves these real pain points:
✔ 4–12 week wait times
✔ No local service centers
✔ Confusing warranty paperwork
✔ Brands that only offer email support

This is a "Third Party" premium convenience. “Warranty Concierge Service” is “Fast-Track Warranty Processing” for Customers don’t want to deal with the manufacturer.

“The fee covers processing and handling. The repair itself is 100% covered by your manufacturer’s warranty.”

Your unofficial service center for multiple manufacturers
Your trusted local authority for ride on warranty work
✔ No paperwork
✔ No arguing with the manufacturer
✔ No waiting weeks for responses
✔ No confusion about what’s covered

To process your warranty claim, you must provide:
✔ Proof of purchase
✔ Product serial number
✔ Photos or videos of the issue
✔ Accurate description of the problem

Incomplete submissions may delay processing.

Pre-Approved Warranty: NONE

Basic Ride Ons (kids, scooters): $29
Premium Ride Ons (e bikes, ATVs): $49

Warranty Handling Fee: YES
To get your electric ride-on repaired through insurance companies like Asurion and Allstate, before discussing the specifics of your repair, an estimate is needed by their Customer Service. Once the claim is approved, Asurion will handle the repair or replacement directly.

We handle the entire warranty process for you from start to finish. This includes intake, claim submission, documentation, communication with the manufacturer, and scheduling your repair or replacement. We are paid direct by the customer who is reimbursed by the insurance company.

Warranty Handling Fee: NO FEE
We are contracted and paid direct by third party insurance companies like Light Electric Vehicle Technologies that provide North American technical support and service for manufacturers, importers and distributors of light electric vehicles. LEVT supports products without warranties and have parts available for just about anything with a motor and wheels. We are paid direct by LEVT.

Pre-Approved Authorizations: NO FEE
Companies like Razor Scooter support their products directly and send Pre-Approved Authorizations to E-Z Scooter for parts and labor during the warranty period. We contact the client on their behalf and schedule the repair. We are paid direct by Razor Scooter.

Warranty Handling Fee: YES
Online dealers that require research to establish warranty and secure parts. These are brands that sell nationwide without local service partners or “missing service departments”

Your time matters — we streamline the process so you don’t have to deal with support tickets, emails, or long hold times.

Warranty processing requires time and documentation before the repair can begin. This fee covers the administrative work — not the repair itself.

If your warranty is denied: You will receive full credit toward a standard repair.

This fee covers the administrative process required to get your warranty approved:
✔ Intake and documentation
✔ Serial number and purchase verificationr
✔ Photo review
✔ Claim preparation
✔ Communication with the manufacturer
✔ Status updates

This fee does NOT cover labor or repair work.
The Fee is required at the time of claim submission.

We are a Warranty Concierge Service for ride on products. We streamline the entire process so you don’t have to deal with long wait times, confusing forms, or support back and forth.

We assist customers by:
✔ Verifying warranty eligibility
✔ Preparing and submitting warranty claims
✔ Communicating with the manufacturer
✔ Coordinating replacement parts
✔ Scheduling repairs once approved

To process your warranty claim, you must provide:
✔ Proof of purchase
✔ Product serial number
✔ Photos or videos of the issue
✔ Accurate description of the problem

Incomplete submissions may delay processing.

Manufacturers typically do not cover:
✔ Damage from accidents, misuse, or improper assembly
✔ Water damage
✔ Wear and tear items (tires, tubes, brake pads, chains, belts, etc.)
✔ Unauthorized modifications
✔ Batteries past their warranty period
✔ Products without proof of purchase

If your warranty is not covered or denied:
✔ You will receive full handling fee credit toward a standard repair.
✔ You will receive a repair estimate with no pressure.

Some manufacturers provide parts-only warranty coverage.
This means:
✔ The manufacturer supplies the replacement part at no cost.
✔ Labor is NOT covered.
✔ The customer is responsible for labor charges to install the part.

This is a common policy in the ride on industry.

How we handle parts only warranties
✔ We will notify you if your manufacturer covers parts but not labor.
✔ We will provide a clear labor estimate before any work begins.
✔ You may approve or decline the labor service with no pressure.
✔ We also offer discounted labor rates for warranty customers.

If your warranty does not include labor, or if the issue is not covered under warranty, labor charges will apply.
✔ You will receive an estimate with no pressure.
✔ Labor charges may be:
o Flat rate for common repairs, or
o Variable for complex diagnostics or installations

Labor Price Range
Battery Replacement: $25 – $35
Wheel/Tire Repair: $25 – $50
Brake Adjustment: $20 – $35
Mechanical Issues - $45 - $90
Electrical Issues - $35 - $90
Bench Charge/Deposit: $35

We identify the issues before you spend. Transparent recommendations, no pressure.

Turnaround times depend on:
✔ Manufacturer response time
✔ Parts availability
✔ Shipping times
✔ Complexity of the repair
We provide updates throughout the process and notify you as soon as your repair is ready.

Our Commitment is to keep it:
✔ Fast
✔ Transparent
✔ Hassle free
✔ Fair
✔ Professional

We reduce downtime and get your ride on product back to you as quickly as possible.

We quickly pinpoint faults in controllers, wiring harnesses, and charging. After providing clear repair options, the identified issues are fixed right.

We inspect cables, pads, levers and calibrate for strong, consistent braking. Precise adjustment of cables, pads, and levers mean maximum safety.

We install approved batteries and verify charging, voltage, and performance. Sales include full testing and warranty support.

We offer Foam Filling for "Flat Free" travel. Alignment, tire replacement, and adjustments for a smoother ride!